Template prepared for legal review before final publication.
1. Identification
This website and the patient portal are provided by Anagen, tax number —, ERS registration no. —, licence no. —, with registered office at PT.
2. Health information
Published information is general and does not replace a medical consultation. No content is a promise or guarantee of results. Case images are published with patients' express permission and results vary from person to person.
3. Forms and online assessment
- Data you submit must be accurate and yours, or belong to someone who has authorised you.
- The online assessment is a first review and not a diagnosis. The reply is only sent after review by a doctor.
- Appointment requests are subject to confirmation by the clinic.
4. Patient portal
Portal access is personal and non-transferable. Keep your email and access codes safe and let us know of any misuse. You can ask to delete your account in the portal, with an explanation of what the law requires us to keep.
5. Intellectual property
Texts, images, trademarks and graphic elements on this website belong to the clinic or their owners and may not be reproduced without permission.
6. Liability
We do our best to keep the website available and accurate, but there may be interruptions for maintenance or other reasons. Links to third-party websites are provided for convenience.
7. Complaints and dispute resolution
You can file a complaint in the physical Complaints Book at the clinic or in the Electronic Complaints Book (https://www.livroreclamacoes.pt). In a consumer dispute you may use an alternative dispute resolution body (list at www.consumidor.gov.pt).
8. Governing law
These terms are governed by Portuguese law.